What do the Amazon error codes mean?
This error is made when you publish and/or modify a product with a numerical value that is lower than the allowed minimum value. For example: the value "0" is lower than the minimum allowed value: "0.01".
This option is not yet supported in the Amazon WooCommerce plugin.
Error code | Cause | Solution |
13013 | This error occurs because no action can be taken for the SKU you entered, as it does not (yet) exist in the Amazon marketplace. Common reasons why this may be the case include: | The Woosa plugin for Amazon, automatically creates a SKU based on the WooCommerce Product ID. |
90114 | This error is made when you publish and/or modify a product with a numerical value that is lower than the allowed minimum value. For example: the value "0" is lower than the minimum allowed value: "0.01". | Adjust the value to the minimum value and try to publish and/or change the product again. |
99016 | The number of values exceeds the maximum allowed. | Amazon has a limit on the number of requests per minute. Try again later or try to do fewer actions at once. |
5000 | This error occurs because duplicate SKUs are sent or some XML fields are formatted incorrectly, due to an incorrect format. For example:
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Woosa is responsible for forwarding a correct XML. However, it may happen that the value in one of the fields is incorrect. For example: value is price and should be a numeric value, however "hundred" is filled in with text. This gives errors on the content of the field, which will have to be adjusted from WooCommerce. |
90113 | This error is made when you have specified a numeric value that exceeds the maximum amount allowed. | Amazon has a minimum and maximum price per product. Check that your price does not exceed either value and publish and/or change again. |
14016 | Are you using scheduled prices? Then this error lacks the start and end dates. | |
8541 / 8542 | This error occurs when the product identifier (UPC, EAN, JAN, ISBN, ASIN, etc.) appears to correspond to an existing ASIN, but some of the information submitted does not match the product information already in the Amazon marketplace for this ASIN. For example, if you try to list a hardcover book, but the ISBN for that book in the Amazon marketplace is associated with a paperback, you will get this error message. A common cause of this error is the result of manufacturers reusing UPCs or EANs. In clothing, for example, a barcode is reused after 3 years. |
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6024 | This error occurs when the seller is not authorized to list products under a brand name in a product line or category. The seller must meet additional qualifications to sell certain brands on Amazon. |
Amazon rejects certain brands in advance, to counteract fake items. In this case, you need to ask for permission to sell the products of this brand name. We have explained the process for this in this article. |
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